Privacy policies can be very long. You can use this table of contents to move through our privacy policy and find exactly what you are looking for. Click a section and we will take you straight there.
Windows Plus online, a Trading Name of Coventry Windows Plus Ltd, understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.windowsplusonline.co.uk ("Our Site") and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully, and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
In this Policy the following terms shall have the following meanings:
Our Site is operated by Coventry Windows Plus Ltd, a Limited Company registered in England under company number 2961904.
Registered & postal address: Unit 7, Curriers Close, Canley, Coventry, CV4 8AW.
VAT number: 837886172.
Telephone number 02476100750
Email address: [email protected]
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
This Privacy Policy applies only to your use of Our Site and our service. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the "GDPR") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.
Personal data is, in simpler terms, any information about you that enables you to be identified.
Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
Under the GDPR, you have the following rights, which we will always work to uphold:
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in the contact section.
Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office.
Depending upon your use of Our Site, we may collect some or all of the following personal and non-personal data (please also see the cookies section on our use of Cookies and similar technologies):
Windows plus online do not require you making an account or providing name and phone numbers to display instant online prices. We do not display advertisements and do not use Google's invasive "advertising features" or "Re-marketing".
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for the following purposes:
Windows plus online do not require you making an account or providing name and phone numbers to display instant online prices. We do not display advertisements and do not use Google's invasive "advertising features" or "Re-marketing".
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for up to 10 years due to the guaranties we offer.
We will only store or transfer your personal data within the European Economic Area (the "EEA"). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.
The security of your personal data is essential to us, and we protect your data, with passwords and SSL encryption when transmitted (excluding by email, for example replying to your emails).
We contract with the following third parties to supply certain products and services. In some cases, those third parties may require access to some or all of your personal data that we hold.
We will not sell, distribute or lease your personal information unless we are required by law to do so or to exercise, establish or defend our legal rights, or to protect your vital interests or those of any other person.
In addition to your rights under the GDPR, set out in the "What are my rights?" section, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).
You may access most of Our Site without providing any personal data at all (excluding some statistical aggregate anonymised analytics that web servers collect, per part 6 above). To order obviously you would need to submit your contact information.
You may restrict our use of Cookies. For more information, see the cookies section.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".
All subject access requests should be made in writing and sent to the email or postal addresses shown.
There is not normally any charge for a subject access request. If your request is 'manifestly unfounded or excessive' (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Phone Number:
02476 100750
E-mail Address:
Postal Address:
Windows Plus Online
Unit 7a Curriers Close
Coventry
CV4 8AW
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of windows plus online . Personal data provided by customers will, where it is relevant, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the data for the purposes for which it was originally supplied to us.
In the event that any personal data submitted by users is to be transferred in such a manner, you will be contacted in advance and informed of the changes, unless you have opted out of our emails.
We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Industry Software Developments Ltd are the developer of the website, www.windowsplusonline.co.uk. At times they may change/upgrade any sector of the website, and may be required to transfer personal data in a secure manner.